Strategic IT Leadership & Managed Technology Services

TROX TECH

Making I.T. Simple. Scaling It Smarter. Outsourced CIO guidance backed by a full IT operations team

Trox Tech gives growing businesses outsourced CIO guidance backed by a full IT operations team, with practical AI built into security, support, and workflow planning.

Trox Tech gives growing businesses a CIO at the leadership table backed by a full IT operations team.

19

Trusted for 19 Years.
From property managers and HOAs to medical offices, law firms, construction teams, dealerships, restaurants, and private schools, we help organizations that need clear guidance, responsive support, and technology that keeps up with growth.

25,000+ endpoints supported across monitored client environments
Supporting more than 40 million square feet of property, community, and facility operations
Managed IT, security, and field services for 200+ businesses

More Than IT Support

Strategic planning, quarterly reviews, and vendor guidance built into day-to-day support.

Brooks started Trox Tech from a garage after leaving Comp USA and helping a friend untangle business technology issues. That hands-on culture still shows up today in how the team answers the phone, stays flexible, and follows through from planning to execution.

Industries We Support

Operationally different clients need operationally different IT guidance.

Trox Tech supports organizations with real uptime, security, staffing, and site-coordination pressure. We build around the way each team actually works instead of pushing a generic MSP playbook.

Property Management

Property Management, HOAs, and Recreational Communities

Technology leadership for communities that rely on cameras, access control, resident communications, Wi-Fi, and dependable vendor coordination.

Multi-Site Operations

Multi-Location Businesses and Growing Regional Teams

Standardize support, budgeting, vendor management, and rollout planning across offices, clinics, campuses, and distributed operations.

Medical Offices

Medical Offices and Other Professional Practices

Support for doctor offices, legal teams, and other professional environments that need reliable communication, secure systems, and minimal disruption.

Field Operations

Construction Companies, Dealerships, Restaurants, and Active Sites

Infrastructure, Wi-Fi, cameras, access, and support for organizations that cannot afford messy cutovers or communication breakdowns.

Managed IT Services

Managed services with leadership, planning, and execution built in.

Trox Tech combines responsive support with budgeting guidance, vendor management, infrastructure planning, and operational follow-through. The result is a partner that can steady day-to-day IT while helping leadership make better long-term decisions.

IT Support and Helpdesk

  • Proactive Monitoring and Maintenance
  • IT Strategy and Consulting
  • Infrastructure Management
  • AI-assisted triage and predictive monitoring to prevent downtime.

Low Voltage and Network Cabling

  • On-Premises Security Systems
  • Audio-Visual Systems Installation
  • Telecommunications Systems

Built for smart buildings and automation-ready physical security.

Cybersecurity Services

  • Threat Detection and Prevention
  • Risk Management and Compliance
  • Incident Response and Recovery
  • Identity and Access Management

AI-powered analytics to spot anomalies faster and strengthen response.

Managed Cloud Services

  • Azure and Office 365
  • Data Management and Backup
  • Security and Compliance Management
  • Cloud Strategy and Optimization

Copilot-ready governance and automation to keep collaboration secure.

Practical AI for operations

AI That Helps Teams Move Faster Without Losing Control

We use AI where it actually helps: reducing repetitive work, tightening documentation, improving response flow, and giving leadership clearer visibility into operations.

Our Footprint

Local service, regional reach, and support for multi-site growth.

Trox Tech is headquartered in Fort Mill and regularly supports clients across Charlotte, Raleigh, Columbia, Charleston, and Richmond. We also help multi-site clients coordinate standards, rollouts, and vendor oversight across broader coverage areas.

Fort Mill, SC

Headquarters support for York County businesses, HOAs, and growing organizations that need hands-on leadership and fast escalation paths.

Charlotte, NC

Managed IT, cybersecurity, infrastructure planning, and strategic support for Charlotte companies that need a stronger technology operating model.

Raleigh, NC

Regional delivery for businesses that need cloud, security, and multi-site IT coordination without building out a large internal department.

Columbia, SC

Support for professional offices, community operators, and active facilities that need dependable IT planning and field execution.

Charleston, SC

Coverage for offices, private schools, hospitality-adjacent teams, and organizations that cannot tolerate downtime during seasonal demand.

Richmond, VA

Strategic IT leadership and managed services for businesses extending operations into Virginia and coordinating across multiple offices.

Trusted by Our Clients

I've been using Trox for 2 years now. I always hope Ryan answers the phone because he is the best! Fast service!
Clean By Amelia
5 Star Google Review

I can't say enough good things about my experience with Trox Tech IT Support Services & Solutions!
Michael Burton
5 Star Google Review

Zach and Tristan both do a great job every time I call.
Charlotte Ski Boats
5 Star Google Review

Ryan and Lucas with Trox have helped us from everything from setting up the camera systems to helping us reset the printers at multiple offices.
Nick Holden
5 Star Google Review

Ryan from Trox is absolutely amazing! He is always our "go to" guy whenever we have issues here at our office.
Debra
5 Star Google Review