Custom AI Integration

Integration

Secure AI assistants and integrations that fit your stack.

We build and connect AI copilots, chatbots, and knowledge assistants to your Microsoft 365, ticketing, and CRM systems with least-privilege access.

Identity-aware

Permissions respect Entra ID/SSO groups and MFA.

Grounded answers

Use your SOPs, KBs, and files with retrieval safeguards.

Workflow-native

Delivered in Teams or your web apps for easy adoption.

Auditable

Logging, DLP, and usage analytics baked in.

What it delivers: Assistants that speed up knowledge work without exposing data.

We connect AI to your systems with governance, ensuring data boundaries, auditing, and supportability from day one. Teams often combine it with Copilot Enablement and Office 365 & Azure Optimization.

Integration approach

01

Requirements

Define target users, use cases, and data sources.

02

Security model

Map permissions, DLP, and logging requirements.

03

Build

Implement assistant, connectors, and guardrails.

04

Deploy

Launch in Teams/web with training, monitoring, and tuning.

Common integrations

Knowledge Assistants

Give teams fast, permissioned answers from your docs.

  • SOP and KB search with citations
  • Runbook assistance for IT operations
  • Policy-aware HR/ops answers

IT & Support Copilots

Accelerate resolution with AI embedded in ticketing.

  • Ticket summaries and suggested next steps
  • Automated context gathering from systems
  • Escalation and handoff notes

Sales & CS Assistants

Keep frontline teams responsive and consistent.

  • Proposal/case study retrieval in Teams
  • Call summary to CRM update
  • Playbooks triggered by deal stage

Secure Delivery

Governance-first implementation.

  • SSO, MFA, and conditional access
  • DLP and data boundary enforcement
  • Logging, monitoring, and lifecycle management

Frequently Asked Questions

Can AI see data it shouldn’t?

No. We enforce least-privilege access, DLP, and auditability so assistants only use approved data.

Do you build one-off bots?

We focus on maintainable, supportable solutions with clear ownership and monitoring.

Where does it live?

Typically in Teams or a secure web experience, integrated with your identity provider.